Casino Mate Review
Players from United States not accepted
- URL: https://www.casino-mate.com
- Year Founded: 2011
- Customer service: Live chat, email
- Owner Origin:
Who can play at Casino-Mate?
Casino-Mate accepts players over the age of 18 years old from a range of countries. Be aware that you will need to verify your identity by providing documents like a drivers license of passport before you will be able to withdraw any money from your Casino-Mate account, so be sure to enter the correct details when signing up for an account.
Casino-Mate does not accept players from: Belgium, Cyprus, Czech Republic, Denmark, France (France Metropolitan, French Guiana, French Polynesia, French South Territories), Greece, Hungary, Ireland, Italy (Vatican City), Philippines, Romania, Slovakia, Spain, South Africa, the United Kingdom, or the United States of America.
Instant-play software at Casino-Mate.com
Until recently, Casino-Mate was one of the few remaining online casinos that offered players the choice between instant-play or downloadable software, but the casino recently underwent an overhaul and is now completely browser-based. This means all games can be accessed directly over your Web browser (whether you’re using Safari, Chrome, Firefox, Explorer, etc) without having to download a thing. Just click or tap to choose the game you want to play and it will load just as though you were browsing any other website.
Just like the desktop site, Casino-Mate offers a mobile casino platform that can be accessed download-free. The desktop version offers a smaller selection of games than the full desktop site, but includes the most popular titles and a good range of slots and table games. As an instant-play mobile site, Casino-Mate mobile can be accessed by all data-enabled smartphone and tablet makes and models and is compatible with iOS, Android and Windows Phone operating systems.
Casino-Mate current welcome bonus and promos
New players who sign up for a new account at Casino-Mate can take advantage of a huge welcome bonus of up to $1400 in matched deposit bonuses. When you make your first four real money deposits, Casino-Mate will match each one up to a certain amount as follows:
- First Deposit – 100% match up to $200
- Second Deposit – 50% match up to $300
- Third Deposit – 50% match up to $400
- Fourth Deposit – 50% match up to $500
In addition to the bonus money, new players will also receive 80 free spins to use on popular online slot game, Second Strike, which will be credited in instalments of 20 free spins over your first four deposits.
If you already had a registered account with Casino-Mate’s old Microgaming platform, you are still eligible to take advantage of this new sign-up offer. Just use promo codes NEWCM1, NEWCM2, NEWCM3 and NEWCM4 when depositing to claim.
Note: A minimum deposit of $20 is required to take advantage of Casino-Mate’s welcome bonus, which also comes with a high wagering requirement of 50X on the first bonus and 40X on the subsequent three bonuses. All matched deposit bonuses must be used within 30 days or will expire.
Casino-Mate also offers all kinds of one-off promos and bonus offers, just head to the ‘Promotions’ tab at any time to see what is currently available, or make sure to sign up to receive promotional emails when you register for an account to stay in the loop of any new offers.
Club Mate loyalty reward program
Casino-Mate rewards its most loyal players with access to the Club Mate VIP program. Entry is available by invitation only or by meeting certain usage levels, which includes the total amount of money you wager at the casino, the total amount deposited, number of days played at the casino within a month, and a variety of other factors. Entry to Club Mate will give you access to exclusive VIP promotions and bonuses, larger withdrawal limits, faster withdrawals, your own dedicated VIP host and other gifts, freebies and incentives.
Casino-Mate game catalogue
Not too long ago Casino-Mate was powered exclusively by Microgaming, which meant the site only offered games from the one software provider. In 2017, Casino-Mate switched to become a multi-provider site, with players now having access to games from the top rated software developers, including Microgaming, BetSoft, Play’n Go, Quickspin and Spigo. There’s a large selection of online slots, table games, video poker, scratchies and niche games available, but unfortunately there are no live dealer games.
Games at Casino-Mate are split into the following categories:
- Video Slots
- Top 12
- New Games
- Classic Slots
- Table Games
- Video Poker
- Other Games
- 3D Slots
- All Games
- Favourite Games
These detailed categories make it easy to find the type of game you’re after, or you can use the search engine if you know the name of the game you are looking for. Casino-Mate also provides the option to sort games by most popular, alphabetically or by software provider.
All games are available to play for free in demo mode, which means you can try games out with no risk to your wallet without even having to sign up for an account. Free play is a great way to try new games and hone your strategies without having to risk your own cash, before moving on to play for real money.
Casino-Mate.com real money deposit and withdrawal options
Casino-Mate caters to several major currencies, including AUD, EUR, NZD, USD and CAD. There are some slight differences in the deposit options available depending on which country you are playing from, with choices including:
- Instant Bank Transfer
Withdrawals are available using all these options, excluding Paysafecard, MasterCard and Instant Bank Transfer. All deposits are processed instantly, giving you immediate access to play for real money, while withdrawals can take from three to five business days depending on the payment method.
Licensing and regulation at Casino-Mate
Casino-Mate has a solid reputation for security and trustworthiness, so you can rest assured this is a safe site to play for real money. All transactions are protected by 128-Bit SSL (secure socket layer) digital encryption security, and your private verification documents will only ever be viewed by senior security personnel.
One bummer is that Casino-Mate used to be very clear about the gambling jurisdiction it was licensed in, but we can no longer find any of this information anywhere on the site. When the casino was run by Star Partners, it was licensed by the UK Gambling Commission and the Malta Gaming Authority, but when the casino made the decision to continue to service the Australian market, they had to axe these licenses. Casino-Mate is now run by Jacked Affiliates, and it is unclear who the group is licensed by.
Betting Planet’s verdict
Casino-Mate has changed dramatically since it shifted from the Star Partners platform, but most of the changes have been positive. We love that Casino-Mate now hosts games from a range of the leading software providers, and the welcome bonus is still one of the biggest you will find from a reputable online casino. The selection of payment options is varied and covers the most common deposit methods and currencies, and there’s a good range of withdrawal options. The only downsides include the lack of live dealer games, and the vagueness about where the casino is licensed, but other than that Casino-Mate has plenty to offer for real money players.