5Dimes was established in San Jose, Costa Rica in 1996 and has grown into one of the most popular online betting sites in the world, largely because they still accept punters from the USA.
5Dimes is renowned for having generous lines and odds and it is a great sportsbook for both professional and amateur punters. Professional players like 5Dimes for its higher limits and ‘reduced juice’ while amateur players enjoy 5Dimes generous markets.
While 5Dimes is not the prettiest online betting site, in terms of layout and design, it is functional on both mobile devices and computers and is easy to navigate for first timers.
How to make an account and verification
To begin at 5dimes’ online betting and casino platform is a straight forward process, you visit the website and hit the sign up button, which is easy to find. You will then be prompted to a sign up form, which is basic stuff like your name, address and phone number.
After this point you will receive an email, which will have your username in it, and a link to claim various bonus offers the betting company offers, once you are logged in.
To set your password you need to visit the settings tab, then hit change password, 5dimes will then prompt you to check your email, in this email will be a link to change your password. Once you have done this you will be prompted to log back in. Use your new password and user ID.
Now you are free to deposit into your account with a number of methods, it generally takes only a few minutes to make a deposit with a credit or debit card, from most countries. If it takes any longer there is customer service on both phone and email that will talk you through the process.
The only other verification you may have to deal with is when you make a withdrawal, if you have deposited with a credit or debit card, with a staff member potentially asking you for a document to prove who you are. This could be as simple as taking a picture of your license of scanning a utilities bill. This is standard practice at online betting sites.
5Dimes website layout
5Dimes is not as well developed as some major betting sites that operate in fully regulated markets like the United Kingdom and Australia, but it is very functional and easy to navigate.
When you first login you will choose sportsbook at the top of the website, you will then be taken to a page that lists all the various sporting events that you can currently bet on.
Simply choose your sport and then it will take you to the page for that event, which will allow you to select all the various betting options 5Dimes is allowing on the chosen sport.
Above the markets will be a drop down menu which allows you to choose what odds you want displayed — European (decimal) or USA odds, which is what the default setting is. You will also see other options like alternate lines and the option to refresh lines.
As 5Dimes is not solely a sportsbook, across the top of the site you can navigate to the casino, the lottery offering, a selection of mini games (Real money Solitaire, Spider etc), racebook, bingo and poker.
Sports to bet on at 5Dimes
5Dimes is predominantly aimed at the USA market and as such has all of the major American sports covered heavily, all year round.
They also have a strong selection of European football leagues and futures options on these competition. In fact 5Dimes does a superb job with futures markets.
5Dimes also offers the most alternate lines of any online betting site. If you want to bet the Yankees in baseball but don’t like the money-line, you can bet them -1, -1.5, -2.5, +1.5 or +2.5.
In most baseball games there are up to 13 different betting options. 5Dimes is also a leader in prop bets and not just for the Super Bowl – it offers multiple prop bets on all of the major sports.
Some of the major sports on offer at 5Dimes including:
Football: NFL, College, College Extra, Canadian, High School, NFL Props, College Props, Reduced.
Basketball: Big3, Australia, Philippines, NBA Props.
Baseball: MLB, Little League, Props, Reduced.
Soccer: Australia, Austria, Brazil, Bulgaria, Chile, Croatia, Denmark, Ecuador, European Cup, Estonia, Germany, international, Iceland, Indonesia, Mexico, Paraguay, Peru, Poland, Rep Ireland, Romania, Russia, Scotland, Serbia, Singapore, Sweden, Slovenia, Switzerland, Ukraine, USA MLS, Venezuela, International games
Golf: Majors, PGA, European, Ladies.
Tennis: ATP, ATP Doubles, WTA, WTA Doubles, Challenger Tournaments, ITF Women.
MotorSport: NASCAR, Xfinity, Futures.
Fighting: Boxing, UFC, Boxing Props, MMA Props.
Politics: Cycling, Specials, esports, spelling bee, rugby league, pro wrestling, aussie rules, competitive eating, olympics specials.
Racebook at 5Dimes
5Dimes covers thoroughbred racing superbly in the USA and accept American punters, which is a beautiful thing. They also cover every harness and greyhound racing meeting in the United States.
The sportsbook also has a great selection of other international race meetings including the major metro meetings from Australia, all UK racing, Ireland, South Africa and Hong Kong. They do, from time to time, cover other countries.
We have been betting with 5Dimes for a while and they are not afraid to take a bet, which is a fresh change from some of the corporate bookmakers stringent bet limits.
5Dimes casino review 2019
5Dimes actually has several casinos under its hood, which are all accessible from the 5dimes menu on both desktop and mobile.
Grand Casino: Probably the best casino available at 5Dimes with its downloadable interface and instant play casino. Is largely powered by Real Time Gaming.
Jackpot Casino: Is completely instant play and powered by Betsoft, this means it probably has better slots than the Grand.
Bonus Casino: The most basic layout you have ever seen, but it’s effective. Has a good selection of Random Number Games games, but bizarrely it has different selections for table limits. I guess it’s the quirks that make it good?
MatchPlay Casino: Platform is powered by GameTime and has a selection of games from various, smaller software companies.
5Dimes is an online casino with a large collection of casino games catering specially to players from North America. While players from other countries are also accepted here, many of the bonus offers and wagering requirements are tailored in favour of United States punters. The team at BettingPlanet.com has thoroughly tested 5Dimes to see what it has to offer – read on to learn more about 5Dimes casino software, welcome bonuses, payment methods, game selection, security, customer service and more.
5Dimes online casino offerings
5Dimes is unique in that it splits its online casino into four separate categories: Grand Casino, Jackpot Casino, Bonus Casino and Match Play Casino, all which offer different standards, layouts and casino games. We’ve never seen an online casino that does this, and it’s not ideal as the layout is confusing and it’s difficult to navigate through all four casinos. On the plus side, this odd format gives us access to a huge range of different casino games, from the classics to the niche.
The Grand Casino is the highest quality of them all, offering a more advanced game lobby and layout with the option of instant-play or downloadable software. The Match Play Casino and Bonus Casino look like something you would find on Windows 95, and are only available for instant-play. The Jackpot Casino offers games exclusively from 3D game developer, BetSoft, and is entirely browser based. If you play at 5Dimes, there are a lot of casino games on offer, but be prepared to be confused as you navigate your way around.
5Dimes’s instant-play casino and downloadable software
5Dimes is one of the few remaining online casinos that offers the option of playing download-free directly over your Web browser or by downloading the casino’s exclusive software (depending on which casino you are playing in). Both options are free, so whichever way you choose to play comes down to personal choice. We recommend instant-play for quick, no-fuss access to the entire range of casino games offered at 5Dimes without having to save any software to your hard drive.
Unlike most online casinos which allow you to peruse the game lobby with no commitment, 5Dimes requires you to sign up for an account before you can get access to the casino games. No money is required to sign up, but this may be a deterrent for players who would prefer to sample the site before handing over their private information.
5Dimes Casino welcome bonus and promotions
5Dimes Casino offers a 50% matched deposit welcome bonus of up to $125, but the bonus can only be used in the Match Play casino and can’t be used to play craps, roulette, baccarat or progressive jackpot slot games. The amount of your bonus depends on the size of your first deposit:
- Deposit $50 = $25 bonus
- Deposit $100 = $50 bonus
- Deposit $200 = $100 bonus
- Deposit $250 = $125 bonus
This bonus offer is a bit of a weird one, as players must wager the size of their welcome bonus 10 times before the bonus hits their account. The bonus isn’t applied automatically, and you will have to manually contact the customer service team to request a bonus reward, which is something we’ve never seen done by an online casino before.
Players from outside of North America must deposit at least $100 to be eligible for a welcome bonus and may be subject to double or triple the size of the wagering requirements than North American players – another reason we recommend 5Dimes for USA players above all other countries.
5Dimes casino game catalogue
As mentioned above, 5Dimes splits its casino offering into four separate casinos, with different games from different software developers available in each. This gives you access to a wide range of casino games, including the following:
- Slots – Three-reel, five-reel, six-reel and progressive jackpot games
- Blackjack – European Blackjack, Classic Blackjack, Pontoon, Super 21, Face Up 21, American Blackjack, Pirate 21, 21 Burn Blackjack
- Roulette – European Roulette, American Roulette, Common Draw Roulette, VIP Roulette
- Video Poker – Aces & Eights, All American, Bonus Poker, Deuces Wild, Joker Poker, Double Bonus Poker, Jacks or Better, Loose Deuces, Tens or Better
- Other Table Games – Three Card Rummy, Caribbean Stud, Hold’em Poker, Craps, Red Dog, Ride’em Poker, Oasis Poker, Five Draw Poker
- Live Dealer – Live Blackjack, Live Roulette, Live Turbo Blackjack, Live Baccarat, Live Super6
The best way to see what games are available at 5Dimes is to head to the casino and check it out for yourself, as there are hundreds of titles and variants on offer. In addition to the games you will find in the four casino lobbies, there are more betting options available in the 5Dimes sub-categories which you will find listed across the top of the 5Dimes homepage. We’ve provided an overview of the other wagering options below.
5Dimes online lottery
5Dimes Lottery is a lotto wagering platform similar to Lottoland, in that it allows you to place bets on the outcome of lottery draws instead of purchasing tickets to the lotto draws themselves. You can buy pick-three or pick-four tickets to any of American’s state lottery draws and put a wager on which lucky numbers you think will win.
5Dimes online bingo
If you think bingo is reserved for the elderly, guess again, as 5Dimes aims to bring this time-honoured game into the new age of the Internet. 5Dimes Bingo gives players the chance to join a heap of different online bingo rooms, take part in bingo tournaments and make friends with other bingo player from around the world in the bingo chat rooms. Jump in on a new game every few minutes or pre-buy tickets into an upcoming bingo game, with plenty of progressive jackpots up for grabs.
5Dimes online poker
5Dimes Grand Poker room is a downloadable platform that lets you play online poker against other players from around the world in real time for the chance to win real money. No random number generated software here – just skills, strategy and luck put to the test, without the need to develop your poker face.
The separate game section titled “Mini-Games” is a little confusing given that most of the game variants mentioned here can be found within one of the four main casinos, so we’re not exactly sure why they have been given a separate category. Regardless, there’s some good game variants available here, including a range of solitaire, blackjack, slots and video poker variants.
5Dimes sports betting
5Dimes is most well-known for its sportsbook, where punters can place real money bets on the outcome of sporting events such as football, basketball, baseball, hockey, tennis, soccer, tennis, motor racing, boxing, UFC, MMA and more. Bets can also be placed on eSports, politics, entertainment and other novelty bets like spelling bees and competitive eating competitions. You can transfer money at 5Dimes between your sportsbook account and casino account for a comprehensive online betting experience.
Licensing, regulation and security at 5Dimes
5Dimes Casino is part of the 5Dimes Group which has been in operation since 1996 and has built a solid reputation within the online casino industry. It is licensed in Costa Rica, with very little information provided about its license credentials. While we would usually advise players to avoid an online casino that don’t proudly display its licensing details, 5Dimes reputation suggests this is a trustworthy casino site. During our testing, all pages that required personal information were protected by SSL (secure socket layer) digital encryption, but we couldn’t find any information about which authority audits and tests the casino’s random number generators (RNGs) for fairness.
How to deposit and withdraw real money at 5Dimes
All payments at 5Dimes are maintained in US currency, with different fees and processing times applicable for different payment options. The following deposit options are available for North American players, but may not be available to players from all countries:
- Credit Cards
- Person to Person
- Money Order
All deposit methods are free of charge, except for money orders which will incur varying costs – you can check with customer service via live chat for more information. Some payment methods require a minimum deposit of $50, although 5Dimes does not specify which payment methods this applies to. Credit card payments must be in the same name as the account holder – if you try to deposit money with a credit card that’s not in your name your 5Dimes account will be locked immediately.
Most withdrawals come with fees attached, with cash-outs available using:
- Person to Person – processing fee advised upon request
- Cashier Cheque – $40 to $80 processing fee
- Money Order – $80 processing fee
- Bitcoin – no processing fee
- Bank Wire – $80 processing fee
Your money can be transferred to use between your 5Dimes casino account and 5Dimes sportsbook account at no extra cost.
How to contact customer support at 5Dimes
Customer assistance is available 24/7 at 5Dimes Casino via email, live chat or the customer help line on 1-800-430-5896. To access live chat, sign into your casino account and hit the button at the top of the game lobby to be connected to an operator. There is also a detailed FAQ section that gives answers to common queries about bonus offers, deposit methods, verification processes, wagering and more – just click on the Help Centre section from the main 5Dimes website for more information.
Live dealer card games
5Dimes has a strong selection of live dealer games with good table limits. The live dealer casino features blackjack, roulette, baccarat and Super 6. The table limits begin at USD $5 and allow as much as $5000 per hand or spin.
The load time and video quality is extremely good and probably the best service open to American players. Deposit are simple and processed quickly, while standard withdrawal times of 3-10 days seems the norm at 5Dimes live casino.
Rewards and bonus promotions
New players to 5Dimes sportsbook can chose from several different rewards options.
When you sign up to 5Dimes your account is defaulted to their reduced juice reward plan.
The reduced juice is probably the best and most popular rewards option, so by getting this option you bet 10 cent lines instead of the industry standard 20 cent lines.
5Dimes also offers a free play reward for new players where you can earn up $520 in free plays. The bookmaker also have a cash back option where you can receive up to 20 per cent cash back on your losses twice a year or 15 per cent back once per month.
If you’re a big parlay bettor 5Dimes has an option that offers larger parlay payouts and if you’re a teaser bettor it also has an option that gives you an extra half point on all your teaser bets.
5Dimes has multiple ways to fund your betting account. The easiest way to fund your account would probably be by credit/debit card, although this option is only available to US/Canadian customers. Other popular funding methods include money order, person to person (P2P) and Click2Pay.
5Dimes has great customer support that offer real time customer support that are available around the clock to help with any problems or questions you may have. There are several different options you can use to contact 5Dimes support including email, phone or by their live help option:
Email: [email protected]